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Satisfaction Survey  
 
Company
Contact
Function
Telephone Fax
E-mail Date 8/9/2010
  1. Service - courtesy: politeness and cordiality

  2.  Excellent
     Good
     Regular
     Weak
     Bad
  3. Service - receptiveness: open to complaints and suggestions

  4.  Excellent
     Good
     Regular
     Weak
     Bad
  5. Service - Solutions: development and presentation

  6.  Excellent
     Good
     Regular
     Weak
     Bad
  7. Product Quality – Respect for the Requirements

  8.  Excellent
     Good
     Regular
     Weak
     Bad
  9. Product Quality – Technical quality of the product

  10.  Excellent
     Good
     Regular
     Weak
     Bad
  11. Logistics – Respect for deadlines

  12.  Excellent
     Good
     Regular
     Weak
     Bad
  13. Logistics - Packaging

  14.  Excellent
     Good
     Regular
     Weak
     Bad
  15. Image - Reliability

  16.  Excellent
     Good
     Regular
     Weak
     Bad
  17. Image - Commitment

  18.  Excellent
     Good
     Regular
     Weak
     Bad
  19. Image - Prestige

  20.  Excellent
     Good
     Regular
     Weak
     Bad
  21. How often was price according to your expectations?

  22.  Always
     Almost always
     Hardly ever
     Never
  23. Last contact from Metaltrend was in the last:

  24.  Days
     Weeks
     Months
     Years
  25. Leave your comments.

 
 
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